Integrated approach of data analytics, simulation,
and system optimisation to evaluate emergency department performance in Hong Kong: abridged secondary publication
YH Kuo1, JMY Leung2, CA Graham3, AMC So4, HM Meng4,5, KKF Tsoi5,6
1 Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong SAR, China
2 Choi Kai Yau College, The University of Macau, Macau
3 Accident and Emergency Medicine Academic Unit, The Chinese University of Hong Kong, Hong Kong SAR, China
4 Department of Systems Engineering and Engineering Management, The Chinese University of Hong Kong, Hong Kong SAR, China
5 Stanley Ho Big Data Decision Analytics Research Centre, The Chinese University of Hong Kong, Hong Kong SAR, China
6 The Jockey Club School of Public Health and Primary Care, The Chinese University of Hong Kong, Hong Kong SAR, China
- An integrated approach powered by data analytics, simulation, and system optimisation is effective to evaluate solutions to improve emergency department operations.
- The integrated approach is helpful for hospital administrators and senior management for decision making.
- The integrated approach can be used not only for emergency department operations but also for other healthcare systems.