ABSTRACT
Hong Kong Med J 2004;10:290–2 | Number 4, August 2004
DOCTORS AND SOCIETY
The evolution of complaint management in the Hong Kong Hospital Authority. Part 1: Complaints management—a tool for system change?
KM Choy, A Lau, E Li, F Lai, WM Ko
Hospital Authority, Arygle Street, Kowloon, Hong Kong
No abstract available.
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